Server Banquet

Philadelphia Country Club; Gladwyne (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Philadelphia Country Club is seeking a Server Banquet to deliver exceptional dining experiences at large-scale events. You will set up banquet spaces, serve food and beverages, and work closely with kitchen and event staff to ensure smooth service and guest satisfaction.

The role requires standing and walking for long periods, strong communication, and flexibility for evenings, weekends, and holidays. Join a team dedicated to hospitality excellence at the club's premier events.

Qualifications

• Experience in banquet or event serving roles or similar hospitality positions.
• Ability to stand and walk for extended periods during events.
• Strong communication skills to interact effectively with guests and team members.
• Basic knowledge of food safety and hygiene standards.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.

Responsibilities

• Set up banquet rooms according to event specifications, including arranging tables, chairs, linens, and place settings.
• Serve food and beverages to guests in a timely and courteous manner, adhering to established service protocols.
• Respond promptly to guest requests and resolve any service issues to ensure a positive dining experience.
• Collaborate with kitchen and bar staff to coordinate the delivery of courses and beverages during events.
• Maintain cleanliness and organization of service areas before, during, and after events.
• Assist with the breakdown and cleanup of banquet spaces following event conclusion.
• Follow all health and safety regulations to ensure a safe environment for guests and staff.

Skills

Strong communication skills

Multilingual abilities

Physical stamina

Teamwork

Attention to detail

Tools

POS systems

Order management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

About the Role:

The Server Banquet position is integral to delivering exceptional dining experiences during large-scale events and special occasions. This role focuses on providing attentive, courteous, and efficient service to guests in banquet settings, ensuring all their needs are met promptly and professionally. The Server Banquet collaborates closely with kitchen staff, event coordinators, and other service team members to maintain smooth operations and uphold the highest standards of hospitality. Success in this role results in satisfied guests, seamless event execution, and positive feedback that enhances the venue's reputation. Ultimately, the Server Banquet contributes to creating memorable experiences that encourage repeat business and client referrals.

Minimum Qualifications:

• Previous experience in banquet or event serving roles or similar hospitality positions.
• Ability to stand and walk for extended periods during events.
• Strong communication skills to interact effectively with guests and team members.
• Basic knowledge of food safety and hygiene standards.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.

Preferred Qualifications:

• Certification in food handling or hospitality service.
• Experience working in upscale or high-volume banquet environments.
• Familiarity with POS systems and order management software.
• Ability to carry heavy trays and lift up to 25 pounds safely.
• Multilingual abilities to assist a diverse guest population.

Responsibilities:

• Set up banquet rooms according to event specifications, including arranging tables, chairs, linens, and place settings.
• Serve food and beverages to guests in a timely and courteous manner, adhering to established service protocols.
• Respond promptly to guest requests and resolve any service issues to ensure a positive dining experience.
• Collaborate with kitchen and bar staff to coordinate the delivery of courses and beverages during events.
• Maintain cleanliness and organization of service areas before, during, and after events.
• Assist with the breakdown and cleanup of banquet spaces following event conclusion.
• Follow all health and safety regulations to ensure a safe environment for guests and staff.

Skills:

The Server Banquet utilizes strong interpersonal and communication skills daily to engage with guests warmly and professionally, ensuring their needs are anticipated and met. Attention to detail is critical when setting up banquet spaces and serving courses accurately according to event plans. Time management and teamwork skills are essential to coordinate effectively with kitchen and event staff, ensuring smooth service flow during busy events. Physical stamina and dexterity are required to manage the demands of standing, walking, and carrying items throughout the event duration. Additionally, problem-solving skills help address any guest concerns promptly, maintaining a high standard of service and guest satisfaction.