Banquet Server

GF Hotels & Resorts; Houston (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

GF Hotels & Resorts in Houston is seeking a banquet server to deliver exceptional service for special events. You will welcome guests, serve meals and beverages, clear plates, and accommodate special requests with a team-first attitude.

The ideal candidate has a background in customer service within food service or hospitality and holds a high school diploma or GED. Prior banquet or event experience is highly valued.

Qualifications

• Strong organizational and time management skills are required.
• Proven customer service experience in food service or hospitality is preferred.
• Must have a guest-focused mindset and excellent interpersonal skills.

Responsibilities

• Follow all food safety guidelines and ensure team adherence to standards.
• Carry coffee pots, water pitchers, and drinks; refill guest cups as requested.
• Take away plates, replace utensils, and monitor for spills or special requests.
• Provide an outstanding guest experience from start to finish of each banquet event.
• Deliver and serve appetizers, main courses, condiments, desserts, and drinks to guests.

Skills

Organizational skills

Time management

Team player

Communication skills

Interpersonal skills

Education

High school diploma or GED

Job description

Our busy events team is seeking a banquet server ready to go above and beyond to provide excellent customer service to our special event guests. We need someone courteous and attentive to welcome guests, serve meals and drinks, clear plates and utensils, and meet any special orders or needs that our guests may have. You will be working closely with other servers, banquet captains, and kitchen staff, so we need a server with a team-first attitude. Our ideal candidate has worked in a customer service role in food service or the hospitality industry.

Qualifications

• Possesses strong, organizational and time management skills
• Must have a team-first attitude and outstanding communication and interpersonal skills to interact with guests and coworkers
• Educational requirements include a high school diploma or equivalent GED certification
• Food service industry experience is highly desired
• Proven customer service experience with a strong guest-focused mentality

Responsibilities

• Follow all food and safety guidelines as well as ensure that the entire team is adhering to the same food handling standards
• Carry coffee pots, water pitchers, and other drinks around the room, refilling guests' cups and glasses as requested
• Take away plates from the table, replace utensils, and keep an eye out for spills or other special requests from guests
• Offer an outstanding guest experience from the beginning to the end of each banquet event
• Deliver and serve appetizers, main courses, condiments, desserts, and other side dishes, as well as drinks to guests