Server at Downtown Hotel – Gratuities & Benefits

Masa & Agave; Cleveland (OH); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Medical and Dental

Vision

401(k) matching

Hotel discounts

ASPCA pet insurance

Job summary

The Westin Cleveland Downtown is seeking friendly hospitality professionals for our downtown cantina. You will greet guests, take and relay orders, and ensure accurate delivery of meals and beverages in a fast-paced environment.

Role involves fast-paced service, cash handling, and adherence to all safety and alcohol service policies. Compensation includes an $11.00 per hour wage with gratuities, and eligible benefits through HEI Hotels and Resorts.

Qualifications

• Experience in casual dining or hospitality service.
• Ability to lift up to 30 lbs.
• Availability to work regular shifts.

Responsibilities

• Greet guests in a friendly and courteous manner and explain specials.
• Record and repeat guest orders to ensure accuracy.
• Input orders into the POS system and relay details to the kitchen.
• Deliver orders to tables with accuracy and care.
• Comply with all state and venue policies regarding alcohol service.

Skills

Guest service

POS operations

Team player

Multitasking

Communication

Alcohol service

Tools

POS software

Job description

The Westin Cleveland Downtown is seeking friendly hospitality professionals for our downtown cantina. You will greet guests, take and relay orders, and ensure accurate delivery of meals and beverages in a fast-paced environment.

Role involves fast-paced service, cash handling, and adherence to all safety and alcohol service policies. Compensation includes an $11.00 per hour wage with gratuities, and eligible benefits through HEI Hotels and Resorts.