Server Assistant

SOUTHALL FARM & INN; Franklin (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

401k and company match

Education reimbursement

Employee Assistance Program

Health insurance

Job summary

Southall Farm & Inn in Franklin, TN is hiring a Server Assistant to support our dining teams at Sojourner and January, delivering warm hospitality and ensuring a seamless guest experience.

You will set tables, assist servers, clear the dining area, and maintain back-of-house cleanliness while supporting seasonal menus and guest service. The role requires strong communication, a team mindset, attention to detail, and weekend/holiday flexibility.

Qualifications

• Experience in customer service or hospitality settings.
• Ability to work as part of a team in a fast-paced environment.
• Excellent communication and attention to detail.

Responsibilities

• Set tables according to reservation details and service standards.
• Assist servers with food and beverage service and run food.
• Clear tables promptly after guests depart and tidy dining areas.
• Maintain back-of-house cleanliness and restock server stations.
• Prepare condiment and garnish items; monitor cleanliness of ware.
• Assist in moving and setting up furniture as needed for service.
• Provide warm welcomes and assist guests throughout their visit.
• Support other outlets as needed for business levels.

Skills

Customer service

Team player

Communication skills

Attention to detail

Urgency

Education open to continued education

High School Diploma

Lift 50 lbs

Weekend/holiday availability

Walk/stand for long periods

Education

High School Diploma

Job description

Southall is a premier destination bringing nature, produce and people together in a powerful and unique way.

As a Server Assistant, you will help us forge new and lasting connections with our guests who dine with us, showcasing our fresh, seasonal fare that highlights the path from seed to plate by supporting the Server during restaurant service in one of our two restaurants, Sojourner and January, in order to provide an exceptional dining experience.

Responsibilities

• Properly setting each table with the appropriate china, glass and silver, based on the details of the reservation
• Assisting Servers with the service of food and beverage during the dining experience, including running of food and pre-bussing of tables
• Clearing table of all items immediately following the guests departure
• Organizing and cleaning back of house area, including server and beverage stations
• Stocking of linen, china, silver and glassware for restaurant service and monitoring quality and cleanliness of items
• Preparing condiment and garnish items and food and beverage items as needed
• Moving and setting up tables and chairs within the restaurant as required for the operations
• Providing guests with a warm welcome, anticipatory service, and a fond farewell upon departure
• Assisting in other outlets when needed based on business levels
• Performing other duties and tasks as assigned

• Customer service experience
• Team player
• Good communication skills
• Attention to detail
• Strong sense of urgency
• Open to continued education
• High School Diploma
• Must be able to push, pull and lift 50 lbs.
• Available to work weekends, evenings and/or holidays
• Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions

Our Benefits

• Competitive compensation package
• Medical, dental, vision, short and long-term disability, company-provided life insurance
• Generous paid time off accruals
• 9 paid holidays annually
• Weekly pay
• 401k and company match
• Education reimbursement
• Best-in-class Employee Assistance Program
• Free weekly outdoor activities and wellness classes
• 30% internal discounts
• Fresh and free daily mealNew? -- but we keep as is
• Bountiful internal growth opportunities

Our Team

Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land.

We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.

Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.

Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.