Lead Server

Southall; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

PTO

Holidays

401k match

Education assistance

Employee assistance

Wellness activities

Daily meals

Growth opportunities

Job summary

Southall Farm & Inn is a premier destination bringing nature produce and people together in a powerful and unique way. We are seeking a hospitality leader to oversee immersive dining experiences, coordinate with kitchen and bar, mentor staff, and uphold service standards across reservations, wine service, and guest interactions at Southall.

The right candidate will thrive in a dynamic setting, drive teamwork, foster a warm guest experience, and contribute to a sustainable hospitality culture.

Qualifications

• Restaurant hospitality experience required.
• Proven leadership and organizational skills.
• Knowledge of food, wine, and liquor is preferred.
• Excellent communication and attention to detail required.

Responsibilities

• Provide immersive dining experiences highlighting seed to table operation.
• Communicate guest orders to kitchen and bar via POS; coordinate timing.
• Anticipate guest needs and deliver exceptional service.
• Provide tableside cooking demonstrations and training.
• Attend bar and wine service training.
• Coordinate with culinary staff on daily and weekly changes.
• Oversee reservation process and close guest checks accurately.
• Mentor and train new staff; open/close duties, restocking, cleaning.

Skills

Restaurant hospitality experience

Leadership

Organizational skills

Food and beverage knowledge

Communication skills

Attention to detail

Problem solving

Education

High School Diploma

Job description

Southall Farm & Inn is a premier destination bringing nature produce and people together in a powerful and unique way

RESPONSIBILITIES

• Provide an immersive well curated dining experience to our guests by highlighting our seed to table operation
• Communicate guest orders including any special needs or requests to the kitchen and bar using the hotels point of sales system; coordinate food and beverage timings
• Anticipate guest needs
• Provide Gueridon tableside cooking and training presentations
• Attend bar and wine service training
• Understanding front of house and back of house procedures
• Ability to coordinate with culinary staffs daily and weekly changes and requests
• Must possess comprehensive of the reservation process
• Perform new staff mentoring training providing insight and direction
• Completes all restocking and cleaning duties by performing opening and closing side work as instructed
• Memorizes menu items recipes and daily specials in order to answer questions and make recommendations to customers
• Attends all pre meal and departmental meetings in person in order to enhance communications and knowledge of products service and facility
• Remains attentive to the customers throughout the entire dining experience adhering to or exceeding service standards as established by the property at all times
• Present a clean and professional appearance at all times
• Maintains a friendly cheerful and courteous demeanor at all times
• Properly and accurately close guest checks; process cash and credit card payments; room charges properly settle voided checks or complimentary meals
• Work harmoniously and professionally with co workers and supervisors

OUR TOP CANDIDATE SKILLS & EXPERIENCE

• Restaurant hospitality experience
• Strong team leadership and organizational skills
• Food wine and liquor knowledge
• Excellent communication skills
• Attention to detail
• Strong problem solving skills

EDUCATION & REQUIREMENTS

• High School Diploma
• Must be able to push pull and lift 50 lbs
• Available to work weekends evenings andor holidays
• Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions

OUR BENEFITS

• Competitive compensation package
• Medical dental vision short and long term disability company provided life insurance
• Generous paid time off accruals
• 9 paid holidays annually
• 401k and company match
• Education reimbursement
• Best in class Employee Assistance Program
• Free weekly outdoor activities and wellness classes
• 30 internal discounts
• Fresh and free daily meal
• Bountiful internal growth opportunities

OUR TEAM

Assembled intentionally with dynamic expertise the Southall team is offered the unique opportunity to learn humbly with and from each other We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily We honor the cycles of nature get our hands dirty and taste the earths bounty in an effort to connect with the land We plan with purpose seeing past the present day and seeking to consider the planet with each step We embrace a blend of ancient techniques and modern technologies in our practice of sustainability We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur looking beyond our respective corners to the big picture Acting with intention we approach each day with gratitude for the opportunity to serve our guests and each other A humble holder of our Michelin Key our team strives to provide a level of luxury that feels effortless and sincere infusing wellness at every turn The Southall team