Server Assistant

Kerzner International; Big Sky (MT); On-site; USD 26,000 - 42,000; Part time

Benefits offered by this job

Uniform provided

Complimentary laundering

Complimentary transportation

Complimentary meal per shift

Subsidized housing

Discounts at F&B outlets

Winter ski pass or gym reimbursement

Job summary

One&Only Moonlight Basin in Big Sky, Montana, seeks a Server Assistant to deliver professional, attentive, guest-focused service across dining experiences. You will work closely with Food & Beverage and Culinary teams to uphold service standards and create memorable moments for guests.

The role requires at least 1 year of experience in a luxury setting, familiarity with POS systems such as Micros, and a collaborative mindset.

Qualifications

• Minimum of 1 year of experience in a similar service role, preferably within a high-standard resort or upscale dining setting.
• Prior experience in a 5-star luxury hotel or resort is highly desirable.
• Experience with POS systems, such as Micros, is advantageous.

Responsibilities

• Provide courteous and engaging service throughout all guests' dining experience.
• Remain attentive to guest preferences, allergies, and dietary restrictions, providing informed recommendations.
• Maintain up-to-date knowledge of all food and beverage offerings, including daily specials and seasonal changes.
• Offer personalized suggestions to elevate the guest dining experience.
• Set table settings with presentation, organization, and cleanliness in mind.
• Collaborate with front- and heart-of-house colleagues to deliver timely service.
• Perform additional duties as assigned by management.

Skills

Communication

Teamwork

POS systems

Tools

Micros

Job description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

The Server Assistant is responsible for providing professional, attentive, and customer-focused service to all guests, ensuring a memorable dining experience from start to finish. By working closely with both the Food & Beverage and Culinary teams, this individual helps ensure service standards consistently exceed guest expectations.

Key Duties & Responsibilities

Provide courteous and engaging service throughout all guests’ dining experience

Remain attentive to guest preferences, allergies, and dietary restrictions, providing informed and thoughtful recommendations

Maintain an up-to-date knowledge of all food and beverage offerings, staying current on daily specials, menu updates, and seasonal changes

Offer personalized suggestions tailored to guests’ expectations to elevate their dining experience

Contribute to a service culture centered on guest satisfaction

Set table settings, ensuring presentation, organization, and cleanliness standards are met

Keep workstations clean, orderly, and well-stocked

Uphold strict hygiene and sanitation practices to comply with all health and safety regulations

Collaborate effectively with front and heart‐of‐house colleagues to deliver timely and smooth service

Foster a collaborative team working environment through open communication with and proactive support of colleagues

Perform additional duties as assigned by the Manager, Restaurant or other members of the Management team

Skills, Experience,& Educational Requirements

Minimum of 1 year of experience in a similar service role, preferably within a high-standard resort or upscale dining setting

Prior experience working in a 5-star luxury hotel or resort is highly desirable

Previous experience with POS systems, such as Micros, is advantageous

Excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented environment

Composed under pressure, being able to deliver seamless service in fast-paced, high-demand situations

Seasonal Benefits

• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:

Constant standing, walking, stooping, kneeling, and bending in an operational environment for long periods of time

Frequent bending, twisting, stooping, and pulling

Regular lifting and carrying of loads up to 50 lbs

Frequent work in outdoor environments, which may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.