Server

R365hire; Triple Springs (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Training & development

Job summary

R365hire is seeking a Server to deliver a high-quality dining experience in a fast-paced restaurant setting. You will be responsible for a designated section, managing multiple tables with efficiency and a guest-first mindset.

The role requires friendly communication, the ability to handle requests quickly, and adherence to safety and service standards. Training and development are available, with a flexible schedule including evenings and weekends.

Qualifications

• Ability to provide friendly, efficient service to guests in a high-volume setting.
• Accurate recording and settlement of guest orders and payments.
• Willingness to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Deliver high-quality dining service to guests in your section, ensuring satisfaction.
• Greet guests warmly and engage with a positive demeanor.
• Address guest concerns with prompt, professional solutions.
• Answer questions about the menu and promotions with confidence.
• Use promotional strategies to increase guest experience and sales.
• Follow service steps, allergy protocols, and dietary restrictions for safety.
• Operate POS systems and handle payments.
• Maintain health and sanitation standards and complete training as required.
• Collaborate with team and adhere to restaurant policies.
• Perform additional duties to keep operations smooth.

Skills

Customer service

POS handling

Multi-tasking

Communication

Flexibility

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Training & development

Position Overview:

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities:

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant's menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.