Server

Urban Restaurant Group; Eugene (OR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Work-life balance

Employee discounts

Diverse, inclusive environment

Job summary

R365hire is seeking a friendly and skilled Server to deliver a high-quality dining experience in a fast-paced restaurant. You will manage tables, take accurate orders, upsell specials, and maintain exceptional guest relations.

Join a team focused on guest satisfaction, safety, and teamwork, with opportunities to grow within a welcoming environment and contribute to a positive dining atmosphere.

Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section.
• Skilled in accurately recording and settling guest orders and ensuring compliance with financial policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and handling equipment.
• Strong communication skills and ability to follow written and spoken instructions.
• Ability to manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with variable noise and temperatures.
• Physical ability to stand/walk and carry up to 50 pounds.

Responsibilities

• Deliver exceptional dining service to ensure guest satisfaction and address requests with professionalism.
• Warmly greet guests upon arrival and engage with a friendly, approachable demeanor.
• Use problem-solving skills to resolve guest concerns and provide solutions.
• Provide knowledgeable responses about the menu and promotions.
• Utilize promotional strategies to enhance experiences and boost sales.
• Follow service steps, allergy protocols, and dietary restrictions for guest safety.
• Operate POS systems and handle various payment terminals.
• Adhere to health and safety regulations and complete training (e.g., alcohol awareness).
• Collaborate with team members and follow restaurant policies.
• Perform additional duties to ensure smooth restaurant operations.

Skills

Customer service

POS operation

Multitasking

Flexible schedule

Communication skills

Safety compliance

Physical stamina

Job description

Benefits:

• Diverse, Inclusive, Welcoming Safe Space for Everyone
• Opportunities to Group
• Work-life Balance
• Delicious Food
• We're Competitive
• Employee discounts

Position Overview:

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities:

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.