Server

Big Bad Breakfast; South Pittsburg (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Big Bad Breakfast in South Pittsburg, TN is seeking friendly restaurant staff to deliver attentive dining service, warmly greet guests, take orders, answer menu questions, and help ensure guest satisfaction and promotions are communicated.

You should be able to stand for long periods, carry up to 50 pounds, work nights, weekends and holidays, and operate a POS system. The role offers flexible scheduling, employee discounts, and opportunities for advancement through training and development.

Qualifications

• Experience delivering friendly service in a fast-paced setting.
• Ability to greet guests, take orders, answer questions about the menu and promotions.
• Willingness to work flexible hours including nights, weekends and holidays.
• Comfortable operating a POS system and handling payments.
• Capable of standing for long periods and carrying up to 50 pounds.

Responsibilities

• Deliver exceptional dining service ensuring guest satisfaction.
• Greet guests warmly and engage with them positively.
• Handle guest inquiries and resolve concerns promptly.
• Provide knowledgeable answers about the menu and promotions.
• Utilize promotional strategies to enhance guest experience and sales.
• Follow health and safety regulations and hotel/restaurant policies.
• Operate POS systems and process payments accurately.
• Collaborate with team members to ensure smooth service.

Skills

Customer service

POS proficiency

Flexible hours

Communication

Teamwork

Physical stamina

Tools

POS system

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
  

About Us: BBB was founded in 2008 by James Beard award-winning and Michelin-recommended chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.

• Pay includes hourly wage plus tips**

Responsibilities:

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.