Server

R365hire; Montgomery (AL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

BBB in Montgomery, AL is hiring for a restaurant service role. The position focuses on delivering exceptional dining service, greeting guests, and managing orders with accuracy and care. Training and development are emphasized, with a flexible schedule as a key perk.

Open 7 days a week, BBB offers opportunities for advancement and a supportive team environment, including uniforms and employee discounts as part of the benefits package.

Qualifications

• Provide efficient and friendly service to guests.
• Accurately record and settle guest orders and payments.
• Handle multiple tables and high-pressure service periods.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction.
• Warmly greet guests upon arrival and engage with them positively.
• Use problem-solving skills to address guest concerns with urgency and professionalism.
• Answer questions about the menu and ongoing promotions.
• Utilize promotional strategies to enhance guest experiences and sales.
• Follow health and safety regulations and sanitation standards.
• Operate POS systems and handle various payment terminals.
• Collaborate with team members and adhere to restaurant policies.

Skills

Customer service

POS systems

Communication

Multitasking

Teamwork

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

About Us:

BBB was founded in 2008 by James Beard award-winning and Michelin-recommended chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.

**Estimated pay: $20-$25 per hour (includes hourly wage plus tips; actual earnings may vary.)**

Responsibilities:

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.