Server

Big Bad Breakfast; Little Rock (AR); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Big Bad Breakfast in Little Rock, AR, is seeking a Server to deliver a high-quality dining experience. You will greet guests, take orders, serve meals, and collaborate with the team to ensure smooth operations.

Join our open 7 days a week service and enjoy a flexible schedule, training opportunities, and growth potential while maintaining guest satisfaction and adherence to safety standards.

Qualifications

• Provides efficient, friendly service in a restaurant setting.
• Able to take orders accurately and handle payments.
• Excellent communication with guests and team members.
• Able to work nights, weekends, and holidays.
• Comfortable working in a fast-paced environment.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction and addresses needs with professionalism.
• Warmly greet guests and engage with them in a positive manner.
• Use problem-solving skills to handle guest concerns and provide solutions.
• Provide knowledgeable responses about the menu and promotions.
• Follow health, safety, and allergy protocols; maintain sanitation standards.

Skills

Customer service

Strong communication

POS proficiency

Flexible scheduling

Tools

POS systems

Job description

About Us

BBB was founded in 2008 by James Beard award winning chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

About Us

BBB was founded in 2008 by James Beard award winning chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.

Position Overview

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.