Server

IHOP Restaurants; Pittsburg (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

IHOP Restaurants in Pittsburg, Kansas is looking for a dedicated Server to provide prompt and courteous service. The ideal candidate will be responsible for greeting, seating, and serving guests, ensuring an enjoyable dining experience.

Responsibilities include handling guest complaints, maintaining cleanliness in dining areas, and adhering to health and safety standards. Join our team to deliver excellent service and establish professional relationships with both guests and staff.

Qualifications

• Ability to greet and serve guests efficiently and courteously.
• Strong memory for menu items and service terms.
• Knowledge of health and safety regulations.

Responsibilities

• Provide efficient, courteous service to guests.
• Handle guest complaints professionally.
• Clear and reset tables after guests leave.

Skills

Customer service

Communication

Teamwork

Job description

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES of a Server

These include the following:

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHop N Go program as assigned.