Overnight Server

IHOP; Mission (KS); On-site; USD 20,664 - 27,552; Part time

Job summary

IHOP in Mission, Kansas is seeking a dedicated Server to provide prompt and efficient service to guests. Responsibilities include greeting, seating, and serving guests, handling complaints, and ensuring a clean dining environment.

The ideal candidate will develop professional relationships, comply with health and safety guidelines, and uphold IHOP's service standards.

Qualifications

• Ability to provide prompt and courteous service.
• Strong communication skills for maintaining professional relationships.
• Knowledge of health, sanitation, and safety guidelines.

Responsibilities

• Greet and seat guests in a friendly manner.
• Handle guest complaints professionally and courteously.
• Clear, clean, and reset tables efficiently.

Job description

Provide prompt, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes, and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES of a Server

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high-quality guest experience.
• Handle guest complaints in a professional, courteous, and timely manner, thank guests and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by General Manager, Assistant Manager, or acting supervisor.
• Comply with the IHop N Go program as assigned.