Server

IHOP; Gypsum Township (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

IHOP is seeking a dedicated Server in Gypsum Township, Kansas, to provide efficient and courteous service to guests. The role involves greeting and seating guests, serving orders, and handling complaints to ensure a high-quality guest experience. Ideal candidates will have strong customer service skills and the ability to comply with health and safety guidelines. Join the team at IHOP for a dynamic work environment where you can thrive.

Qualifications

• Proficient in providing efficient service to guests.
• Ability to memorize menu items and abbreviations.
• Familiarity with health and safety guidelines.

Responsibilities

• Greet and seat guests promptly and courteously.
• Serve food and beverages as per IHOP guidelines.
• Clear and reset tables after guests leave.

Skills

Customer service skills

Ability to handle complaints

Knowledge of restaurant procedures

Job description

Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES Of a Server

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the "Service Guidelines" per the IHOP SOP to ensure a high quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHop N Go program as assigned.