Server

Pacific Hotel Management, LLC; Palo Alto (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Tips possible

Career growth

Job summary

The Clement Hotel Palo Alto is seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service and ensuring that guests have an unforgettable dining experience.

Greet guests, take and deliver orders in a timely manner, and contribute to a luxury dining experience in a fast-paced environment. A minimum 2+ years in serving or bartending, strong beverage knowledge, and English fluency are required; 21+ with valid food handler and alcohol

Qualifications

• Minimum 2+ years in serving or bartending; luxury hotel experience preferred.
• Excellent communication and customer service skills.
• Strong knowledge of food, beverages, and menu education.
• Must be 21+ with valid food handler and alcohol server certification.

Responsibilities

• Greet guests and take accurate orders.
• Deliver food and beverages promptly.
• Provide attentive service to ensure a memorable dining experience.
• Maintain a clean, organized work environment.

Skills

Customer service

Communication

Multitasking

English fluency

Education

Food handler / alcohol server certification

Job description

Description of the role

The Clement Hotel Palo Alto is seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service and ensuring that guests have an unforgettable dining experience.

Responsibilities

• Greet customers in a friendly and professional manner
• Accurately take and deliver food and beverage orders in a timely manner
• Ensure that guests have a positive experience by anticipating their needs
• Maintain a clean and organized work environment

Requirements

• Previous experience as a Server or in a similar role
• Excellent communication and customer service skills
• 2+ years directly related to serving and/or bartending experience is required; those with fine dining, upscale and/or luxury hotel experience will be strongly preferred.
• Must possess well rounded food and beverage knowledge (including food allergies, craft cocktails, wine, beer, whiskey, etc.) with a strong ability to educate our guests on our menu offerings
• Must be an excellent communicator with fluency in English required; those with bi-lingual abilities will be preferred.
• Ability to work in a fast-paced environment and multitask effectively
• Must be able to work a flexible schedule that will include late nights, weekends and holidays
• Must be at least 21 years old and have a valid food handlers and alcohol server certification

Benefits

• Competitive compensation of $20.00 per hour paid bi-weekly
• Potential for tips and gratuities
• Opportunities for career growth and advancement within the company

About the Company

The Clement Hotel Palo Alto is known for its luxury accommodations, exceptional service, and prime location in Palo Alto, CA. We pride ourselves on providing guests with a memorable and personalized experience. Join our team and be a part of an exciting and dynamic work environment!