Server

InterContinental The Clement Monterey; Palo Alto (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Tips and gratuities

Career growth

Job summary

The Clement Hotel Palo Alto is seeking a skilled Server to join our luxury dining team. You will greet guests, accurately take and deliver food and beverage orders, and ensure a memorable dining experience.

Ideal candidates have 2+ years serving or related experience, excellent communication, broad food and beverage knowledge, and English fluency. You should thrive in a fast-paced setting and be available for late nights, weekends, and holidays.

Qualifications

• 2+ years in serving or related roles
• Excellent communication and customer service
• Experience in fine dining or upscale hotels preferred
• Knowledge of food and beverage including allergies and drinks
• English fluency; bilinguals preferred
• Fast-paced, multitasking capable
• Able to work late nights, weekends, holidays
• Must be 21+ with food handler and alcohol server certifications

Responsibilities

• Greet customers in a friendly and professional manner
• Accurately take and deliver food and beverage orders in a timely manner
• Ensure that guests have a positive experience by anticipating their needs
• Maintain a clean and organized work environment

Skills

Customer service

Communication

English fluency

Multitasking

Adaptability

Teamwork

Job description

Description of the role:

The Clement Hotel Palo Alto is seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service and ensuring that guests have an unforgettable dining experience.

Responsibilities:

• Greet customers in a friendly and professional manner
• Accurately take and deliver food and beverage orders in a timely manner
• Ensure that guests have a positive experience by anticipating their needs
• Maintain a clean and organized work environment

Requirements:

• Previous experience as a Server or in a similar role
• Excellent communication and customer service skills
• 2+ years directly related to serving and/or bartending experience is required; those with fine dining, upscale and/or luxury hotel experience will be strongly preferred.
• Must possess well rounded food and beverage knowledge (including food allergies, craft cocktails, wine, beer, whiskey, etc.) with a strong ability to educate our guests on our menu offerings
• Must be an excellent communicator with fluency in English required; those with bi-lingual abilities will be preferred.
• Ability to work in a fast-paced environment and multitask effectively
• Must be able to work a flexible schedule that will include late nights, weekends and holidays
• Must be at least 21 years old and have a valid food handlers and alcohol server certification

Benefits:

• Competitive compensation of $20.00 per hour paid bi-weekly
• Potential for tips and gratuities
• Opportunities for career growth and advancement within the company

About the Company:

The Clement Hotel Palo Alto is known for its luxury accommodations, exceptional service, and prime location in Palo Alto, CA. We pride ourselves on providing guests with a memorable and personalized experience. Join our team and be a part of an exciting and dynamic work environment!