Server

Troon; Mount Pleasant (MI); On-site; Full time

Job summary

A premier dining establishment in Mount Pleasant, Michigan is seeking servers who are passionate about providing excellent customer service. The role involves taking and fulfilling food and beverage orders while maintaining high guest satisfaction. Ideal candidates will have food service experience, strong communication skills, and the ability to thrive in a fast-paced team environment. Join us and enjoy a fun work atmosphere while earning a competitive income.

Qualifications

• 1-2 years of food service experience required.
• Thorough understanding of fine and casual dining.
• Dependable and reliable work ethic.

Responsibilities

• Maintain a professional appearance at all times.
• Provide prompt and efficient customer service.
• Check back to ensure guest satisfaction.

Skills

Customer service skills

Fast-paced environment adaptability

Communication skills

Teamwork

Education

High School Diploma or equivalent

Job description

We are looking for servers who want to make great money and have fun while serving our guests. The Servers are integral to the guest experience and provide food & beverage services to the guests of the property. The server will be processing orders and serving food & beverage items to customers, ensuring 100% guest satisfaction.

Qualifications, Knowledge and Skill Requirements

• 1-2 years of food service experience
• Minimum education: High School (or equivalent) Diploma
• A thorough understanding of fine and casual dining
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment

Responsibilities

• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Display knowledge of the F&B menu
• Takes guests food and/or drink orders and turns into kitchen, bar, etc
• Serve beverages and prepared meals to guests in an accurate and timely manner
• Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Suggests and serves dessert, coffee and other items as applicable and/or necessary
• Handles all cash and/or credit cards for payment following all standard operating procedures
• Keeps tables, dining room and work station(s) sanitized and organized
• Listen and respond to customer complaints
• Performs clean-up and closing procedures as assigned by manager
• Perform other duties as assigned by supervisor or manager