Server

Harri; New Orleans (LA); On-site; USD 17,000 - 28,000; Full time

Job summary

Harri in New Orleans is seeking a Server who is passionate about food and wine service to ensure exceptional guest experiences in a bustling restaurant and entertainment environment.

The role involves preparing dining spaces, taking and relaying orders, recommending beverages, and delivering orders with attentiveness. Candidates should have prior serving experience, strong communication, and an Alcohol/Food Handlers Card certification.

Qualifications

• Previous serving experience required.
• Excellent oral communication skills required.
• Must speak English fluently and be able to write in basic English.
• Necessary Alcohol and/or Food Handlers Card Certification.
• Good telephone speaking and listening ability.

Responsibilities

• Prepare dining area by setting tables, menus, and utensils as needed.
• Adhere to sanitation, safety, and beverage policies.
• Assist guests with menu selections and wine recommendations.
• Record orders accurately and communicate dietary needs to kitchen staff.
• Deliver orders from bar and kitchen to guests and maintain service pace.
• Keep tables clean and well set; replenish items as needed.
• Open and pour wine tableside and conclude dining experiences with guest thanks.

Skills

Previous serving experience

Excellent communication

Fluent English

Order taking

Alcohol card

Job description

Servers play an integral role in ensuring our guests have exceptional dining and entertainment experiences that reflect our brand promise. They are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our Guests' needs, making them feel welcome, comfortable, important and relaxed.

The right person will be passionate about food and wine service and thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will have a friendly, outgoing disposition and previous experience working as a server in a bustling, fast-paced restaurant and/or entertainment setting.

Responsibilities

• Servers Prepare room for dining by setting decorations, glasses, placemats, menus, condiments, candles, napkins, service plates and utensils as necessary.
• Servers Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
• Servers Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
• Servers Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Servers Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests and properly and effectively communicating them.
• Servers Keep kitchen staff informed by noting timing of meal progression
• Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars prior to food or beverage presentation.
• Servers Respond to additional patron requirements by inquiring of needs; observing dining process
• Servers Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Servers Properly open and pour wine at the tableside
• Servers Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return
• Servers Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
• Servers Contribute to team effort by accomplishing related results as needed
• Servers Provide welcoming phone greeting and following Guest ordering procedures
• Servers Convey menu information over the phone to Guests and give accurate estimate of delivery time
• Servers Perform basic cleaning tasks as needed or directed by supervisor
• Fill in for absent staff as needed
• Assist with special events as needed
• Adhere to grooming and appearance standards consistently
• Promptly address customer service issues and refer customers to management when necessary

Qualifications for a Server

• Previous serving experience required
• Excellent oral communication skills required
• Positive interpersonal skills required
• Must speak English fluently and be able to write in basic English
• Necessary Alcohol and/or Food Handlers Card Certification
• Good telephone speaking and listening ability

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