Server

Pinchers; Marco Island, Northern (FL, KY); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Phelan Family Brands in Marco Island, FL seeks an enthusiastic server to deliver friendly, efficient service to guests and to uphold our best-in-class hospitality. You will learn the menu, take orders, upsell beverages and meals, and ensure timely delivery of food and drinks to all tables.

This role emphasizes selling, serving, POS use, cash handling, and maintaining a clean, welcoming dining area. A team-focused, neat appearance and strong guest-service orientation are essential.

Qualifications

• Knowledge of the restaurant menu
• Ability to upsell alcohol and food items
• Ability to operate a computer to ring orders and process payments

Responsibilities

• Sell and serve food and beverages to guests throughout the guest experience
• Serve 3 to 6 tables after training and meet Best in Class Standards
• Maintain cleanliness and handle side-work; clear and reset tables quickly
• Check IDs to ensure guests are 21+ for alcohol; handle payments and make change

Skills

Food knowledge

Upselling

Cash handling

Guest interaction

Job description

Phelan Family Brands is a family owned and locally operated restaurant group and we are currently seeking to add more amazing team members to our team.At Phelan Family Brands we believe providing our team with a top-notch work environment and room for growth.

Job Summary:

Primary responsibility is to sell and serve food and beverages to our guests and to deliver our companies best in class service throughout the entire guest experience.

Duties / Responsibilities/ Job requirements:

• Have complete knowledge of this restaurants food and beverage menu.
• After training, have the ability to Serve 3 to 6 Tables at a time and meet or exceed the companies Best in Class Standards, described in training.
• Able to consistently up sell alcohol and food items.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a consistent friendly and fast manner.
• Able to accept different types of payment and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Ability to clear and reset tables quickly.
• Ability to correctly check identification of a guest to ensure guests are at least 21 years of age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, always inform management.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Communicates with Managers to inform them of any unhappy guest.
• Takes and fills togo orders, if applicable.