Server

Phelan Family Brands / Pinchers; Marco Island (FL); Sur place; USD 24 000 - 36 000; Plein temps

Résumé du poste

Phelan Family Brands in Marco Island, FL is seeking energetic, guest-focused servers to join our team. You will learn our menu and provide top-notch service to guests throughout their dining experience.

You will manage multiple tables after training, upsell beverages and meals, use a POS to ring orders, handle payments, and maintain a clean, welcoming dining area while delivering best-in-class service.

Qualifications

• Complete knowledge of the restaurant's food and beverage menu.
• Ability to serve 3 to 6 tables at a time after training and meet Best in Class standards.
• Able to consistently upsell alcohol and food items.
• Able to use a computer to ring orders on a check.

Responsabilités

• Interact with guests in a consistent, friendly, and fast manner.
• Accept different types of payment and make change.
• Maintain cleanliness and smooth operation of the dining area; clear and reset tables quickly.
• Check IDs to ensure guests are at least 21 for alcohol service and refuse service politely when needed.
• Report to Managers any unhappy guests and communicate needs in a timely manner.
• Take and fill to-go orders if applicable.

Description du poste

Phelan Family Brands is a family owned and locally operated restaurant group and we are currently seeking to add more amazing team members to our team. At Phelan Family Brands we believe providing our team with a top-notch work environment and room for growth.

Job Summary:

Primary responsibility is to sell and serve food and beverages to our guests and to deliver our companies best in class service throughout the entire guest experience.

Duties / Responsibilities/ Job requirements:

• Have complete knowledge of this restaurants food and beverage menu.
• After training, have the ability to Serve 3 to 6 Tables at a time and meet or exceed the companies Best in Class Standards, described in training.
• Able to consistently up sell alcohol and food items.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a consistent friendly and fast manner.
• Able to accept different types of payment and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Ability to clear and reset tables quickly.
• Ability to correctly check identification of a guest to ensure guests are at least 21 years of age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, always inform management.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Communicates with Managers to inform them of any unhappy guest.
• Takes and fills togo orders, if applicable.