Server

Pinchers; Fort Myers Beach (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

Phelan Family Brands is seeking team members to deliver top-notch food and beverage service and a best-in-class guest experience. You will learn the menu, serve multiple tables, upsell items, process orders, accept payments, and maintain a clean, efficient station.

You will interact with guests in a friendly, timely manner, verify IDs for alcohol, and coordinate with managers to ensure guest satisfaction. Training provided.

Qualifications

• Provide knowledge of the restaurant's menu.
• Ability to serve 3–6 tables after training and meet standards.
• Consistently upsell alcohol and food items.
• Use a computer to ring orders and process payments.
• Interact with guests in a friendly, fast, and professional manner.

Responsibilities

• Serve guests with prompt, accurate service.
• Take and fill to-go orders if applicable.
• Maintain cleanliness and smooth operation of the restaurant.
• Check IDs to ensure guests are 21+ for alcohol.
• Communicate with managers about unhappy guests.
• Report to work in neat uniform and good hygiene.

Skills

Upselling

POS systems

Guest service

Alcohol service

Cash handling

Tools

POS system

Job description

Phelan Family Brands is a family owned and locally operated restaurant group and we are currently seeking to add more amazing team members to our team.At Phelan Family Brands we believe providing our team with a top-notch work environment and room for growth.

Job Summary:

Primary responsibility is to sell and serve food and beverages to our guests and to deliver our companies best in class service throughout the entire guest experience.

Duties / Responsibilities/ Job requirements:

• Have complete knowledge of this restaurants food and beverage menu.
• After training, have the ability to Serve 3 to 6 Tables at a time and meet or exceed the companies Best in Class Standards, described in training.
• Able to consistently up sell alcohol and food items.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a consistent friendly and fast manner.
• Able to accept different types of payment and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Ability to clear and reset tables quickly.
• Ability to correctly check identification of a guest to ensure guests are at least 21 years of age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, always inform management.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Communicates with Managers to inform them of any unhappy guest.
• Takes and fills togo orders, if applicable.