Server

Phelan Family Brands; Fort Myers Beach (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Phelan Family Brands in Fort Myers Beach is seeking an enthusiastic server to welcome guests, take orders, and deliver exceptional food and beverage service. You will learn the menu, upsell items, and ensure a smooth, friendly dining experience.

You will handle payments, ring orders on a POS, check IDs for alcohol, clear and reset tables quickly, and communicate with managers to ensure guest satisfaction. This role offers a fast-paced environment with room for growth.

Qualifications

• Knowledge of the restaurant menu and beverages.
• Ability to serve 3–6 tables after training and meet standards.
• Capable of upselling alcohol and food items.
• Use a computer/POS to ring orders and process payments.
• Maintain clean, organized work area and table turnover.
• Check IDs to ensure guests are 21+ for alcohol.

Responsibilities

• Sell and serve food and beverages to guests.
• Interact with guests in a friendly, fast manner.
• Ring orders on a POS and handle payments, including change.
• Maintain cleanliness and reset tables quickly.
• Check identification for alcohol and enforce alcohol service rules.
• Take and fill to-go orders when applicable.

Skills

Menu knowledge

Upselling skills

POS/ordering

Guest interaction

Cash handling

Teamwork

Tools

POS system

Job description

Phelan Family Brands is a family owned and locally operated restaurant group and we are currently seeking to add more amazing team members to our team.At Phelan Family Brands we believe providing our team with a top-notch work environment and room for growth.

Job Summary:

Primary responsibility is to sell and serve food and beverages to our guests and to deliver our companies best in class service throughout the entire guest experience.

Duties / Responsibilities/ Job requirements:

• Have complete knowledge of this restaurants food and beverage menu.
• After training, have the ability to Serve 3 to 6 Tables at a time and meet or exceed the companies Best in Class Standards, described in training.
• Able to consistently up sell alcohol and food items.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a consistent friendly and fast manner.
• Able to accept different types of payment and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Ability to clear and reset tables quickly.
• Ability to correctly check identification of a guest to ensure guests are at least 21 years of age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, always inform management.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Communicates with Managers to inform them of any unhappy guest.
• Takes and fills togo orders, if applicable.