Server

Pinchers; Fort Myers, Northern (FL, KY); Hybrid; USD 24,000 - 34,000; Full time

Job summary

Phelan Family Brands is seeking a dedicated server to welcome guests, take orders, and ensure an exceptional dining experience. You will actively upsell food and drinks, handle payments, and maintain a clean, efficient dining area.

Responsibilities include knowing the menu, using a POS system, assisting with to-go orders when needed, and communicating with managers to ensure guest satisfaction. A neat uniform and friendly demeanor are essential.

Qualifications

• Familiarity with menu items and daily specials.
• Ability to upsell alcoholic beverages and menu items.
• Experience using a point-of-sale system for order entry and payments.

Responsibilities

• Sell and serve food and beverages to guests.
• Deliver best-in-class service throughout the guest experience.
• Maintain cleanliness and smooth restaurant operation; clear and reset tables quickly.

Skills

Menu knowledge

Upselling

POS system

Guest interaction

Cash handling

ID checking

Team communication

Tools

POS terminal

Job description

Phelan Family Brands is a family owned and locally operated restaurant group and we are currently seeking to add more amazing team members to our team.At Phelan Family Brands we believe providing our team with a top-notch work environment and room for growth.

Job Summary:

Primary responsibility is to sell and serve food and beverages to our guests and to deliver our companies best in class service throughout the entire guest experience.

Duties / Responsibilities/ Job requirements:

• Have complete knowledge of this restaurants food and beverage menu.
• After training, have the ability to Serve 3 to 6 Tables at a time and meet or exceed the companies Best in Class Standards, described in training.
• Able to consistently up sell alcohol and food items.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a consistent friendly and fast manner.
• Able to accept different types of payment and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant. Ability to clear and reset tables quickly.
• Ability to correctly check identification of a guest to ensure guests are at least 21 years of age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, always inform management.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Communicates with Managers to inform them of any unhappy guest.
• Takes and fills togo orders, if applicable.