Server

Golden Corral; Lansing (MI); On-site; USD 16,531 - 24,796; Full time

Job summary

Golden Corral is seeking energetic, friendly individuals to join our team as Servers. The role centers on making dining enjoyable through hospitality, a positive attitude, neat appearance, and courteous service.

Key duties include following the Eight Steps of Service, fostering a welcoming and inclusive environment, and supporting fellow Servers to ensure outstanding guest experiences. You will assist with opening/closing, side work, and reporting any equipment issues to management.

Qualifications

• Hospitality orientation essential: positive attitude, neat appearance, courtesy.
• Team player who supports fellow Servers to ensure top service.

Responsibilities

• Promotes guest satisfaction and return visits by following the Eight Steps of Service.
• Ensures our restaurant is welcoming and inclusive for all guests.
• Awareness of guests’ needs and making the dining experience pleasurable.
• Shows enthusiasm and knowledge about new products and promotions.
• Promotes teamwork by assisting other Servers to ensure outstanding guest service.
• Performs opening and closing procedures and side work duties.
• Brings equipment and facility problems to the Manager’s attention.
• Follows safe work practices to ensure personal safety and the safety of other Co‑Workers and guests.
• Performs duty roster and meets cleanliness, service, and quality standards.
• Follows local health department laws.

Job description

Our franchise organization, Maxfield Management Group, is currently seeking energetic, friendly individuals to join our team!

The main responsibility of the Server is “Making Pleasurable Dining Affordable.” Fulfilling Golden Corral’s mission statement requires a positive attitude and ongoing professionalism. Hospitality is the most important part of the Server’s responsibilities. The keys to success for a Server include a clean, neat appearance, positive attitude, and courtesy.

Hospitality

• Ensures guest satisfaction and promotes return visits by following the Eight Steps of Service.
• Practices positive public relations through ensuring our restaurant is welcoming and an inclusive environment for all guests.
• Aware of the guests’ needs and works to make the guests’ experience pleasurable.
• Shows enthusiasm and knowledge about new products and special promotions.
• Promotes teamwork by assisting other Servers to ensure outstanding guest service.

Operational Excellence

• Thoroughly understands product specifications and ensures guests’ receipts match the number of guests dining in their party.
• Performs opening and closing procedures and side work duties.
• Brings equipment and facility problems to the attention of the Manager.
• Familiar with the correct table bussing procedures.
• Follows safe work practices to ensure personal safety and the safety of other Co‑Workers and guests.

Cleanliness

• Performs duty roster and meets cleanliness, service, and quality standards.
• Follows local health department laws.