Server

MMG, LLC dba Golden Corral; Maplewood (MN); On-site; USD 16,531 - 22,041; Full time

Job summary

Maxfield Management Group, the franchise operator for Golden Corral, is seeking energetic individuals to join our Server team. The role centers on delivering hospitality and ensuring a pleasurable dining experience for guests.

The Server role emphasizes a positive attitude, professionalism, and teamwork to maintain guest satisfaction and smooth restaurant operations. Training on service standards and safety practices is provided.

Qualifications

• A warm, welcoming demeanor and commitment to customer satisfaction.
• Clean, neat appearance and courteous behavior.
• Strong interpersonal skills with guests and co-workers.
• Ability to follow company service standards and procedures.

Responsibilities

• Follow the Eight Steps of Service to ensure guest satisfaction.
• Promote an inclusive, welcoming restaurant environment.
• Anticipate guests’ needs and ensure a pleasurable dining experience.
• Show enthusiasm and knowledge about menu items and promotions.
• Assist other Servers to maintain outstanding guest service.

Skills

Hospitality

Customer service

Teamwork

Positive attitude

Professionalism

Job description

Our franchise organization, Maxfield Management Group, is currently seeking energetic, friendly individuals to join our team!

The main responsibility of the Server is “Making Pleasurable Dining Affordable.” Fulfilling Golden Corral’s mission statement requires a positive attitude and ongoing professionalism. Hospitality is the most important part of the Server’s responsibilities. The keys to success for a Server include a clean, neat appearance, positive attitude, and courtesy.

Hospitality

• Ensures guest satisfaction and promotes return visits by following the Eight Steps of Service.
• Practices positive public relations through ensuring our restaurant is welcoming and an inclusive environment for all guests.
• Aware of the guests’ needs and works to make the guests’ experience pleasurable.
• Shows enthusiasm and knowledge about new products and special promotions.
• Promotes teamwork by assisting other Servers to ensure outstanding guest service.

Operational Excellence

• Thoroughly understands product specifications and ensures guests’ receipts match the number of guests dining in their party.
• Performs opening and closing procedures and side work duties.
• Brings equipment and facility problems to the attention of the Manager.
• Familiar with the correct table bussing procedures.
• Follows safe work practices to ensure personal safety and the safety of other Co‑Workers and guests.

Cleanliness

• Performs duty roster and meets cleanliness, service, and quality standards.
• Follows local health department laws.