Server

Monkeypod Kitchen by Merriman; Kapolei (HI); On-site; USD 25,000 - 39,000; Full time

Job summary

Monkeypod Kitchen by Merriman Ko Olina is seeking a friendly, guest-focused server to provide outstanding service in a high-volume environment. You will greet guests warmly, explain menu items and daily specials, and suggest pairings with wines or beverages.

You will take orders, enter them accurately, check IDs for alcoholic drinks, and ensure guest satisfaction throughout the dining experience. Join a team that values reliability and teamwork in a lively Ko Olina setting.

Qualifications

• Customer oriented – ability to take care of guests' needs while following MPK procedures.
• Working Under Pressure – ability to complete tasks under stressful situations.
• Safety – identify and correct conditions affecting employee safety and handle equipment safely.
• Active Listening – attend to and understand comments and questions.
• Communication – speak clearly with guests, coworkers, management.
• Response to Direction – follow supervisor and ticket directions.
• Teamwork Abilities – work with a team to achieve goals.
• Friendly – maintain a cheerful demeanor toward others.

Responsibilities

• Assist in preparing dining areas (linens, silverware, glassware) and stock service areas.
• Greet guests warmly and review menus, answering questions and making recommendations.
• Inform guests of daily specials and pricing, describe how items are prepared.
• Take food and beverage orders and enter into computer for kitchen transmission.
• Check IDs to ensure minimum age for alcohol.
• Serve food and beverages, including any table-side preparation.
• Present checks and process payments, handling special requests (split checks).
• Support the service team throughout the meal to exceed guest expectations.
• Ensure tables are cleared and reset for next guests.

Skills

Customer service

Excellent communication

Active listening

Teamwork

Friendly demeanor

Work under pressure

Safety awareness

POS system

Tools

POS system

Job description

Monkeypod Kitchen by Merriman - Ko Olina

Assist in preparing the restaurant for dining
service by setting up section, including preparing items such as linens,
silverware, and glassware

Greet all guests in a warm, personal, friendly
manner.

Review menus with guests and answer any questions about menu items, offering descriptions and making recommendations.

Inform guests of any daily specials including pricing, if not listed on the

menu. Explain how various menu items are prepared, describing ingredients and cooking

methods.

Take guests' food and beverage orders and enter
orders into computer for transmittal to kitchen staff.

Check guests' identification to ensure they meet

Assist in preparing the restaurant for dining
service by setting up section, including preparing items such as linens,
silverware, and glassware

Greet all guests in a warm, personal, friendly
manner.

Review menus with guests and answer any questions about menu items, offering descriptions and making recommendations. Inform guests of any daily specials including pricing, if not listed on the menu. Explain how various menu items are prepared, describing ingredients and cooking methods.

Take guests' food and beverage orders and enter
orders into computer for transmittal to kitchen staff.

Check guests' identification to ensure they meet minimum age requirements for consumption of alcohol.

Serve food and beverages to guests, taking extra
care to perform any additional table-side preparation or service as required
for items served.

Describe and recommend wines to guests; bring
selection to the table with appropriate glasses and pour the wine for the
guests.

Check with the guests to ensure that they are
enjoying their meals and take action to correct any problems.

Remove dishes and glasses from tables, and take
them to the kitchen for cleaning. Prepare the table for the next guest.

Prepare certain hot and cold non-alcoholic
beverages for guests.

Prepare and present guests' checks, ensuring any
special requests are followed (such as split checks), and collect corresponding
payments.

Assist the entire service team throughout the
meal period to ensure all guest's expectations are exceeded.

Stock service areas with supplies such as
coffee, iced tea, tableware, share plates, silverware, and linens.

Must be dependable, report to work as scheduled and on time, and follow all
policies regarding scheduling and attendance.

Requirements

Customer Oriented – Ability to take care of the guests’
needs while following MPK procedures.

Working Under Pressure – Ability to complete assigned tasks
under stressful situations.

Safety – Ability to identify and correct conditions that
affect employee safety as well as safely operate and handle all required
equipment, appliances, and tools. Must follow all safety policies and procedures.

Active Listening – Ability to actively attend to, convey,
and understand the comments and questions of others.

Communication – Ability to communicate by speaking,
effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, and understand the comments and questions of others.

Response to Direction – Receive and follow direction from
supervisor; follow direction of computer generated tickets.

Teamwork Abilities – Ability to work together with a team
in a positive manner to achieve a common goal.

Friendly – Ability to exhibit a cheerful demeanor towards
others.