Cocktail

Monkeypod Kitchen by Merriman; Lahaina (HI); On-site; USD 42,000 - 60,000; Full time

Job summary

Monkeypod Kitchen by Merriman in Lahaina, HI is seeking a friendly server to welcome guests, take beverage orders, and deliver beverages from the bar with speed and courtesy.

You will assist other servers, help bussers, maintain clean service areas, and ensure guests leave satisfied, with a willingness to fill in as needed to keep the restaurant running smoothly.

Qualifications

• Customer oriented – ability to take care of the guests’ needs while following MPK procedures.
• Working under pressure – ability to complete tasks under stressful situations.
• Safety – ability to identify and correct conditions that affect safety and to safely operate equipment.
• Active listening – ability to attend to, convey, and understand guests and coworkers.
• Communication – ability to communicate effectively with guests, coworkers, and management.
• Response to direction – follow supervisor instructions and system tickets.
• Teamwork abilities – work with a team to achieve goals.
• Friendly – maintain a cheerful demeanor towards others.
• Presentation – neat and well groomed.

Responsibilities

• Welcome and greet guests.
• Assist in beverage orders from guests and enter orders in order system.
• Deliver beverages from bar to guests in a timely manner.
• Perform side work at start and end of shift as required.
• Maintain clean service areas.
• Monitor dining experience and respond to guest requests promptly.
• Prepare the bar bill, present check, and process payments.
• Be ready to assist fellow servers as needed.
• Assist bus staff with clearing and resetting tables.
• Thank guests and invite them to return.
• Be available to fill in as needed to ensure smooth operation.

Skills

Guest service

Teamwork

Communication

Active listening

Safety awareness

Direction following

Friendly demeanor

Presentation

Job description

Location: Lahaina, HI

Employment Type: Full-Time

Salary: Competitive

Job Description

• Welcome and greet guests.
• Assist in beverage orders from guests, enter orders in our order/sale system which relays orders to the Server.
• Deliver beverages from bar to guests in a timely manner.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe the dining experience of your guests. Ensure that they are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare the bar bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist bus persons with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager of immediate supervisor.

Requirements

• Customer Oriented – Ability to take care of the guests’ needs while following MPK procedures.
• Working Under Pressure – Ability to complete assigned tasks under stressful situations.
• Safety – Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication – Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, and understand the comments and questions of others.
• Response to Direction – Receive and follow direction from supervisor; follow direction of computer generated tickets.
• Teamwork Abilities – Ability to work together with a team in a positive manner to achieve a common goal.
• Friendly – Ability to exhibit a cheerful demeanor towards others.
• Presentation -- Neat and well groomed.