Server

Monkeypod Kitchen by Merriman; Wailea (HI); On-site; USD 21,000 - 34,000; Full time

Job summary

Monkeypod Kitchen by Merriman in Wailea is seeking a friendly, guest-focused server to join our service team. You will assist in preparing the dining area, greet guests warmly, review menus, and explain preparations and daily specials to guests.

You will take orders, enter tickets, pour wine, present checks, handle split payments, and ensure guests enjoy their meals. Strong communication, listening, and teamwork are essential to delivering exceptional hospitality.

Qualifications

• Customer oriented and able to follow MPK procedures.
• Ability to work under pressure in stressful situations.
• Identify and correct safety conditions and safely operate required equipment.
• Active listening and clear communication with guests and staff.
• Follow directions from supervisor and computer tickets.
• Work together with a team to achieve a common goal.

Responsibilities

• Assist in preparing the restaurant for dining service.
• Set up the section with linens, silverware, and glassware.
• Greet guests warmly and personally.
• Review menus with guests and answer questions, offering descriptions and recommendations.
• Take and enter orders into computer system.
• Check IDs for alcohol service eligibility.
• Serve and clear dishes, and perform table-side prep as needed.
• Prepare guest checks and process payments, including split checks.
• Stock service areas with supplies such as beverages, tableware, and linens.
• Support the entire service team during the meal period to exceed guest expectations.

Skills

Customer oriented

Under pressure

Safety awareness

Active listening

Communication

Direction following

Teamwork

Job description

Job Description

Assist in preparing the restaurant for dining

service by setting up section, including preparing items such as linens,

silverware, and glassware

Greet all guests in a warm, personal, friendly

manner.

Review menus with guests and answer any questions about menu items, offering descriptions and making recommendations.

Inform guests of any daily specials including pricing, if not listed on the

menu. Explain how various menu items are prepared, describing ingredients and cooking

methods.

Take guests' food and beverage orders and enter

orders into computer for transmittal to kitchen staff.

Check guests' identification to ensure they meet

Minimum Age Requirements For Consumption Of Alcohol.

Serve food and beverages to guests, taking extra

care to perform any additional table-side preparation or service as required

for items served.

Describe and recommend wines to guests; bring

selection to the table with appropriate glasses and pour the wine for the

guests.

Check with the guests to ensure that they are

enjoying their meals and take action to correct any problems.

Remove dishes and glasses from tables, and take

them to the kitchen for cleaning. Prepare the table for the next guest.

Prepare certain hot and cold non-alcoholic

beverages for guests.

Prepare and present guests' checks, ensuring any

special requests are followed (such as split checks), and collect corresponding

payments.

Assist the entire service team throughout the

meal period to ensure all guest's expectations are exceeded.

Stock service areas with supplies such as

coffee, iced tea, tableware, share plates, silverware, and linens.

Requirements

Customer Oriented – Ability to take care of the guests’

needs while following MPK procedures.

Working Under Pressure – Ability to complete assigned tasks

under stressful situations.

Safety – Ability to identify and correct conditions that

affect employee safety as well as safely operate and handle all required

equipment, appliances, and tools. Must

follow all safety policies and procedures.

Active Listening – Ability to actively attend to, convey,

and understand the comments and questions of others.

Communication – Ability to communicate by speaking,

effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, and

understand the comments and questions of others.

Response to Direction – Receive and follow direction from

supervisor; follow direction of computer generated tickets.

Teamwork Abilities – Ability to work together with a team

in a positive manner to achieve a common goal.