Server

Daly Seven Hotels; Greensboro (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Daly Seven is seeking a friendly, experienced server to welcome guests, take orders, and deliver food and drinks with a focus on guest satisfaction. You will guide menu choices, handle payments, and support safety and cleanliness standards in a hotel restaurant environment.

Ideal candidates bring 1+ year of serving experience, familiarity with POS systems, and knowledge of food safety. Strong multitasking and physical stamina are essential for busy shifts, including mornings, nights, weekends,

Qualifications

• Minimum 1 year of serving experience in hotel restaurant, high-volume dining, or customer service environment.
• Solid understanding of POS systems, basic math for processing bills, and accurate cash handling.
• General knowledge of food safety principles, tray-carrying techniques, and table layout standards.
• Basic understanding of beer, wine, and cocktail options to guide guest selections.
• TIPS and ServSafe certification preferred; must meet state minimum age requirements for serving food and alcohol.

Responsibilities

• Greet guests warmly, present menus, and guide them through food and beverage options with tailored recommendations.
• Take orders accurately, accommodate dietary needs or allergies, and relay details to the kitchen.
• Serve food and beverages promptly with table side etiquette and appropriate pacing.
• Perform proactive table maintenance: refilling drinks, clearing plates, and checking in for total satisfaction.
• Maintain a clean, organized dining environment and assist with setup, side work, and station restocking.
• Enter orders into the POS, process payments, and handle cash transactions responsibly; promote upsells.

Skills

Customer service

Communication

Cash handling

Physical stamina

Multitasking

Food safety knowledge

Education

ServSafe certification preferred

Tools

POS systems

Job description

As a Server at Daly Seven, you are the face of our dining room, setting the stage for a memorable meal from the moment guests sit down. You connect our guests to exceptional dining experiences through attentive service, menu expertise, and genuine warmth. Given the fast-paced, guest-focused nature of our business, you demonstrate a deep commitment to our team and property by being a reliable, customer-driven professional who ensures every guest leaves delighted.What You’ll DoCraft the ExperienceWarmly greet guests, present menus, and guide them through food and beverage options with tailored recommendations.Take orders accurately, accommodate special dietary needs or allergies, and relay details clearly to the kitchen team.Serve food and beverages promptly while maintaining table side etiquette and pacing meals to the guest's preference.Perform proactive table maintenance, including refilling drinks, clearing plates, and checking in to ensure total satisfaction.Maintain a clean, organized, and inviting dining environment throughout the shift.Drive Revenue & OperationsEnter orders into the POS system accurately, process payments, and manage cash transactions responsibly.Actively boost check averages by suggesting appetizers, specialty beverages, desserts, and menu add-ons.Assist with dining room setup, side work, roll-ups, and station restocking before and after service shifts.Complete daily shift sales reconciliation, manage cash floats, and turn in accurate shift paperwork.Promote hotel amenities, breakfast programs, and loyalty benefits during guest interactions.Maintain Quality & ComplianceStrictly enforce state alcohol service laws by verifying guest age and serving responsibly.Follow all health department regulations, food safety protocols, and cleanliness standards.Keep service areas, side stations, condiment carts, and dining tables fully sanitized.Promptly address and report any guest concerns, broken equipment, or safety hazards to management.Execute opening, mid-shift, and closing restaurant checklists completely and consistently.QualificationsMinimum 1 year of serving experience, preferably in a hotel restaurant, high-volume dining, or customer service environment.Solid understanding of POS systems, basic math for processing bills, and accurate cash handling.General knowledge of food safety principles, tray-carrying techniques, and table layout standards.Basic understanding of beer, wine, and cocktail options to guide guest selections.TIPS and ServSafe certification preferred.Must meet state minimum age requirements for serving food and alcohol.Strong physical stamina, including the ability to stand/walk for extended shifts, balance heavy trays, and lift up to 30 lbs.ScheduleAbility to work a schedule that includes mornings, nights, weekends, and holidays.