Server

Eatsugarnspice; Blue Ash (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Sugar n’ Spice is seeking a friendly Server in Cincinnati to deliver top-notch dining experiences. You will greet guests, take and process orders, and work with teammates to ensure smooth service.

You will handle POS transactions, answer questions about the menu, and follow safety and allergy protocols. Flexible shifts and a commitment to guest satisfaction are required.

Qualifications

• Provide efficient and friendly service to guests in a designated section.
• Accurately record and settle guest orders while following all transaction policies.
• Available to work flexible hours, including nights, weekends, and holidays.
• Safely carry food and beverages and handle equipment/utensils appropriately.
• Follow written and spoken instructions with clear communication.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing needs with urgency and professionalism.
• Greet guests warmly upon arrival and engage with a positive demeanor.
• Use problem-solving to handle guest concerns and provide solutions.
• Answer questions about menu and promotions accurately.
• Leverage promotions to enhance guest experiences and boost sales.
• Follow service steps, allergy protocols, and dietary restrictions for safety.
• Operate POS systems and handle payment terminals.
• Adhere to health and safety regulations and sanitation standards; complete training such as alcohol awareness.
• Collaborate with team members and follow Employee Handbook policies.
• Perform additional duties to keep the restaurant running smoothly.

Skills

Friendly service

Guest orders

Flexible hours

Safe handling

POS proficient

Team collaboration

Stand/walk

Lifting up to 50 lbs

Tools

POS systems

Payment terminals

Job description

Position Overview: As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities:

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.

Serving Cincinnati since 1941

Sugar n’ Spice has been delighting Cincinnati area restaurant-goers with its secret-recipe Wispy Thin Pancakes, Huge Fluffy Omelets, Signature Creative Sandwiches, Specials and more for over 80 years. The breakfast and lunch menu has changed little since Mort Keller established the restaurant in 1941.

Today, Sugar n’ Spice prides itself on creating a fun, comfortable, family-friendly atmosphere, serving the same great food that has kept people coming back for generations.

Neal & Adam Mayerson are the 6th owners of this family-owned restaurant and are excited to preserve the tradition that is Sugar n’ Spice.