Servant-Leader Team Lead for Service Excellence

Workstream; Biloxi (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Scholarship opportunities

Education Assistance Program

Health insurance

Job summary

Chick-fil-A is seeking a Team Leader to support senior leadership in daily operations, coach teammates, and ensure excellent guest service. You will supervise shifts, uphold opening/closing procedures, and model our culture and values.

The role emphasizes situational leadership, teamwork, and adherence to brand standards; availability across weekdays and Saturdays is expected, with Sundays closed in many locations.

Qualifications

• Must have strong leadership and people skills.
• Proven ability to train and develop team members.
• Excellent communication with guests and staff.

Responsibilities

• Adhere to all company policies and procedures.
• Supervise assigned stations in a high-volume restaurant.
• Monitor cleanliness of dining room, restrooms, and facilities.
• Provide coaching and development for team members.

Skills

Leadership

Customer service

Communication

Team player

Problem solving

Education

ServSafe Food Manager certification

Job description

Chick-fil-A is seeking a Team Leader to support senior leadership in daily operations, coach teammates, and ensure excellent guest service. You will supervise shifts, uphold opening/closing procedures, and model our culture and values.

The role emphasizes situational leadership, teamwork, and adherence to brand standards; availability across weekdays and Saturdays is expected, with Sundays closed in many locations.