Sensory Beauty Host — Elevate Guest Experience

L'Occitane En Provence; Palo Alto (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

L'Occitane En Provence in Palo Alto is seeking a Full-Time Beauty Host to welcome guests and guide them through a tranquil, sensory shopping experience at our iconic yellow doors.

You will focus on delivering exceptional guest service, anticipate needs, and collaborate with the team to uphold store policies while promoting skincare and fragrance products.

This role offers an hourly pay range of $20.43 to $23.50, with opportunities to grow in a supportive, beauty-focused environment.

Qualifications

• Strong communication skills and problem-solving ability.
• Background in a sales-driven environment.
• Customer satisfaction focus.
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic technology skills.

Responsibilities

• Greet and host guests with a warm, sensory experience.
• Anticipate guest needs and exceed expectations.
• Welcome feedback and maintain a growth mindset.
• Support store operations and policies, taking initiative.
• Mentor colleagues and foster a positive, inclusive team culture.
• Collaborate with the team using flexible communication styles.

Skills

Strong communication

Creative problem solving

Entrepreneurial mindset

Sales experience

Customer focus

Tech basics

Job description

L'Occitane En Provence in Palo Alto is seeking a Full-Time Beauty Host to welcome guests and guide them through a tranquil, sensory shopping experience at our iconic yellow doors.

You will focus on delivering exceptional guest service, anticipate needs, and collaborate with the team to uphold store policies while promoting skincare and fragrance products.

This role offers an hourly pay range of $20.43 to $23.50, with opportunities to grow in a supportive, beauty-focused environment.