Sensory Beauty Host — Guest Experience Pro

L'Occitane En Provence; Philadelphia (Philadelphia County); On-site; USD 22,000 - 25,000; Part time

Job summary

L’Occitane WALNUT STREET is seeking a Part-Time Beauty Host to greet guests and provide a sensorial experience in a boutique setting. You will engage customers, anticipate needs, and contribute to a tranquil, sensory environment near our iconic yellow doors.

Ideal candidates bring strong communication skills, a sales-driven mindset, and a passion for skincare, body care, and fragrance. This role emphasizes adaptability, teamwork, and customer satisfaction in a dynamic retail space.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Mindset focused on customer satisfaction (internal and external customers).
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended.
• Basic Technology Skills.

Responsibilities

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Skills

Communication

Sales mindset

Customer focus

Adaptability

Tech basics

Skincare interest

Job description

L’Occitane WALNUT STREET is seeking a Part-Time Beauty Host to greet guests and provide a sensorial experience in a boutique setting. You will engage customers, anticipate needs, and contribute to a tranquil, sensory environment near our iconic yellow doors.

Ideal candidates bring strong communication skills, a sales-driven mindset, and a passion for skincare, body care, and fragrance. This role emphasizes adaptability, teamwork, and customer satisfaction in a dynamic retail space.