Sensory Beauty Experience Host

L'Occitane En Provence; Norwalk (CT); On-site; USD 23,000 - 28,000; Part time

Job summary

L'Occitane En Provence in Norwalk, CT is seeking a Beauty Host to welcome guests, creating a sensory, customer-focused experience within our iconic yellow doors. You will build connections and guide guests through a tranquil, hospitality-driven visit.

In this role you will anticipate guest needs, welcome feedback, and support store operations while fostering teamwork. Knowledge of skincare and fragrance is a plus. Pay ranges from $17.47 to $20.09 per hour.

Qualifications

• Strong communication skills and ability to connect with customers.
• Entrepreneurial mindset with sales-driven experience.
• Focus on customer satisfaction in both internal and external roles.
• Interest in skincare, body care and fragrance is a plus.

Responsibilities

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Skills

Communication

Problem solving

Entrepreneurial attitude

Customer satisfaction

Job description

L'Occitane En Provence in Norwalk, CT is seeking a Beauty Host to welcome guests, creating a sensory, customer-focused experience within our iconic yellow doors. You will build connections and guide guests through a tranquil, hospitality-driven visit.

In this role you will anticipate guest needs, welcome feedback, and support store operations while fostering teamwork. Knowledge of skincare and fragrance is a plus. Pay ranges from $17.47 to $20.09 per hour.