Sensory Beauty Host & Guest Concierge

L'Occitane En Provence; San Diego (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

L'Occitane En Provence in San Diego's Fashion Valley is seeking a Beauty Host to welcome guests and create a serene, sensory shopping experience at our iconic yellow doors.

You will engage customers, tailor experiences, and collaborate with the team to support store operations while maintaining a warm, inclusive atmosphere. Ideal candidates communicate clearly, stay adaptable, and share a passion for skincare, body care and fragrance.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Be the Host: Greet every guest with warm hospitality and provide a sensorial experience.
• Prioritize Guest Experience: Anticipate guest needs and exceed expectations.
• Keep an Open Mind: Welcome feedback and maintain a growth mindset.
• Let Success Drive You: Support store operations and take initiative to solve problems.
• Foster a Team Culture: Mentor and encourage colleagues for a positive, inclusive environment.
• Communicate with Care: Collaborate with diverse personalities within the team.

Skills

Strong communication

Creative problem solving

Entrepreneurial attitude

Customer satisfaction focus

Adaptability

Basic technology skills

Job description

L'Occitane En Provence in San Diego's Fashion Valley is seeking a Beauty Host to welcome guests and create a serene, sensory shopping experience at our iconic yellow doors.

You will engage customers, tailor experiences, and collaborate with the team to support store operations while maintaining a warm, inclusive atmosphere. Ideal candidates communicate clearly, stay adaptable, and share a passion for skincare, body care and fragrance.