Beauty Host: Create a Serene, Sensory Experience

L'OCCITANE Group (B Corp); Palo Alto (CA); On-site; USD 58,540,000 - 67,337,000; Full time

Job summary

L’Occitane Group (B Corp) in Palo Alto is seeking a Full-Time Beauty Host to greet guests and provide a sensorial skincare and fragrance experience. You will engage customers, support store operations, and contribute to a tranquil, welcoming environment within our iconic space.

The role emphasizes hospitality, customer satisfaction, and teamwork, with pay range $20.43 - $23.50 per hour based on skills and experience.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment.
• Mindset focused on customer satisfaction (internal and external customers).
• Interest in skincare, body care and fragrance is beneficial.

Responsibilities

• Be the Host: Greet every guest with warmth and offer a sensorial experience.
• Prioritize Guest Experience: Anticipate guest needs and exceed expectations.
• Keep an Open Mind: Welcome feedback and maintain growth mindset.
• Let Success Drive You: Support store operations, policies, and procedures, taking initiative to solve problems for customers.
• Foster a Team Culture: Offer direction and encouragement to colleagues.
• Communicate with Care: Collaborate with the team using varied communication styles.

Skills

Communication skills

Problem-solving

Entrepreneurial mindset

Sales experience

Customer service oriented

Skincare interest

Adaptability

Tech basics

Job description

L’Occitane Group (B Corp) in Palo Alto is seeking a Full-Time Beauty Host to greet guests and provide a sensorial skincare and fragrance experience. You will engage customers, support store operations, and contribute to a tranquil, welcoming environment within our iconic space.

The role emphasizes hospitality, customer satisfaction, and teamwork, with pay range $20.43 - $23.50 per hour based on skills and experience.