Sensory Beauty Host & Guest Experience Lead

L'Occitane En Provence; Northern (KY); Hybrid; USD 25,000 - 29,000; Full time

Job summary

L’Occitane is seeking a Full-Time Beauty Host at Chestnut Hill to greet guests and create a sensorial experience within our iconic yellow doors. You will welcome guests like family, provide warm hospitality, and guide them through skincare and fragrance products.

We value strong communicators with a sales-driven mindset, adaptability, and a passion for customer satisfaction. This on-site role offers a pay range of $18.26–$21.00 per hour, with opportunities to contribute to store operations and

Qualifications

• Excellent communication skills.
• Entrepreneurial attitude with a sales-driven environment.
• Mindset focused on customer satisfaction.
• Interest in skincare, body care and fragrance beneficial.
• Adaptability and flexibility recommended.

Responsibilities

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Skills

Strong communication

Sales‑driven mindset

Customer satisfaction

Adaptability

Basic technology skills

Job description

L’Occitane is seeking a Full-Time Beauty Host at Chestnut Hill to greet guests and create a sensorial experience within our iconic yellow doors. You will welcome guests like family, provide warm hospitality, and guide them through skincare and fragrance products.

We value strong communicators with a sales-driven mindset, adaptability, and a passion for customer satisfaction. This on-site role offers a pay range of $18.26–$21.00 per hour, with opportunities to contribute to store operations and