Sensory Beauty Host & Guest Experience Lead

L'Occitane En Provence; Los Angeles (CA); Presencial; USD 29.000 - 33.000; Jornada completa

Descripción de la vacante

L'Occitane en Provence in Century City, Los Angeles, is seeking a Full-Time Beauty Host to welcome guests and create a serene, sensorial experience in our beauty space. You will greet guests, anticipate needs, support store operations, mentor teammates, and collaborate with the team to deliver outstanding customer care while staying flexible and open to feedback.

This role emphasizes hospitality, adaptability, and a passion for skincare, body care and fragrance, with pay range of $21.00–$24.15

Formación

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsabilidades

• Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
• Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers' needs first.
• Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
• Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.

Conocimientos

Strong communication

Creative problem-solving

Entrepreneurial attitude

Sales-driven mindset

Customer satisfaction focus

Basic technology skills

Descripción del empleo

L'Occitane en Provence in Century City, Los Angeles, is seeking a Full-Time Beauty Host to welcome guests and create a serene, sensorial experience in our beauty space. You will greet guests, anticipate needs, support store operations, mentor teammates, and collaborate with the team to deliver outstanding customer care while staying flexible and open to feedback.

This role emphasizes hospitality, adaptability, and a passion for skincare, body care and fragrance, with pay range of $21.00–$24.15