Senior Workplace Operations & Space Strategy Lead

Wing; Palo Alto (CA); On-site; USD 138,000 - 144,000; Full time

Job summary

Wing is seeking a Workplace Operations Manager in Palo Alto, CA to oversee high-functioning office environments across multiple sites. You will partner with external vendors, property management, and cross-functional teams to deliver seamless service and strategic site planning.

The role demands 5+ years in workplace operations or related fields, willingness to travel nationally up to 10%, and a proven track record in managing external suppliers and facility services.

Qualifications

• At least 5 years of professional experience in workplace operations, hospitality, corporate real estate, facilities management, or a related service-oriented field.
• Willingness to travel nationally up to 10% to oversee site operations and strategic initiatives.
• Proven track record in managing external suppliers and facility service providers.
• Superior organizational capabilities with the aptitude to balance competing demands in a high-growth, agile environment.
• Ability to cultivate robust cross-functional partnerships and collaborate across diverse teams.
• Proficiency in Google Workspace and experience navigating workplace management software or ticketing platforms.

Responsibilities

• Maintain high-functioning, secure, and hospitable office environments daily throughout designated Wing sites.
• Collaborate with external suppliers, property management, and cross-functional teams to ensure seamless service delivery.
• Support space optimization efforts, including desk reallocations, physical relocations, and strategic site planning.
• Address facility-related inquiries and tickets promptly, overseeing every stage from initial report to final resolution.
• Manage essential workplace provisions such as culinary programs, logistics, mail, and overall team amenities.
• Oversee vendor performance, maintenance schedules, and administrative workflows for facility upkeep.
• Track operational spend, supply levels, and facility records through detailed logs and procurement systems.
• Integrate with IT, Safety, and Security departments to reinforce daily operational excellence and site safety.

Skills

Workplace operations

Hospitality

Facilities management

Vendor management

Cross-functional collaboration

Google Workspace

Tools

Workplace management software

Ticketing platforms

Job description

Wing is seeking a Workplace Operations Manager in Palo Alto, CA to oversee high-functioning office environments across multiple sites. You will partner with external vendors, property management, and cross-functional teams to deliver seamless service and strategic site planning.

The role demands 5+ years in workplace operations or related fields, willingness to travel nationally up to 10%, and a proven track record in managing external suppliers and facility services.