Senior Workplace Experience Architect On-Site Impact

Zscaler; San Jose (CA); On-site; USD 96,600 - 138,000; Full time

Benefits offered by this job

Time off plans

Parental leave

Retirement options

In-office perks

Job summary

Zscaler seeks a Senior Workplace Experience Specialist to lead on-site operations in San Jose, CA, reporting to the Workplace Experience Sr. Manager. You will ensure a best-in-class workplace experience for employees and guests, aligning facilities with business goals and delivering high-quality service across managed sites.

Role emphasizes ownership, customer obsession, and collaboration. You will drive projects with cross-functional partners, optimize space, and maintain efficient site

Qualifications

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• On-site availability in San Jose, CA (Monday through Friday) with experience in a workplace role, including site lead experience
• Demonstrated expertise in vendor administration, change management, and establishing operational workflows
• Proven project management skills with experience overseeing complex workplace initiatives from conception to completion with minimal supervision
• Experience supporting space planning and allocation, including analyzing desk density and utilization metrics to optimize physical layouts
• Ability to evaluate facilities systems and leverage facility data dashboards to monitor space performance and drive continuous operational improvements

Responsibilities

• Oversee daily workspace operations, including mailroom, security, janitorial services, food and beverage programs, parking, and site amenities
• Align physical workplace layouts and workflows with organizational needs by applying modern space management practices
• Develop and execute strategic workplace projects and initiatives aligned with both local and global organizational goals
• Partner cross-functional with the People Team to organize activities and events that drive employee engagement
• Maintain and optimize site workflows to ensure a seamless on-site experience for employees and external guests

Skills

AI tools

On-site

Vendor admin

Project management

Space planning

Data dashboards

Tools

Data dashboards

Job description

Zscaler seeks a Senior Workplace Experience Specialist to lead on-site operations in San Jose, CA, reporting to the Workplace Experience Sr. Manager. You will ensure a best-in-class workplace experience for employees and guests, aligning facilities with business goals and delivering high-quality service across managed sites.

Role emphasizes ownership, customer obsession, and collaboration. You will drive projects with cross-functional partners, optimize space, and maintain efficient site