Senior Workforce Programs & Outreach Supervisor

State-of-Missour; Kirksville (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holidays

Health insurance eligibility

Job summary

State of Missouri is seeking a supervisor for the Job Center to manage local office operations, staff, and customer service within the one-stop delivery system. The role includes coordinating outreach activities, ensuring timely reports, and maintaining high standards of collaboration with partners.

The position requires leadership, strong organizational skills, and the ability to guide staff toward goals while promoting the mission of the Office of Workforce Development.

Qualifications

• Beneficial education and/or work-related experience includes technical or professional experience in business, personnel or public administration or closely related area, including military service.

Responsibilities

• Oversee local office operation, staff and customer service within the local one-stop delivery system.
• Plan, organize and supervise office work to meet goals and objectives.
• Conduct regional outreach to locate job seekers and employers with local providers.
• Promote Job Center services and eligibility requirements to customers.
• Encourage teamwork and maintain high cooperation among staff and partners.
• Supervise re-employment services for all programs and support performance targets.
• Provide guidance and training to ensure staff competency and professional development.
• Monitor staff schedules, attendance and outreach planning.

Skills

Team leadership

Customer service

Staff supervision

Education

Public administration experience

Military service

Job description

State of Missouri is seeking a supervisor for the Job Center to manage local office operations, staff, and customer service within the one-stop delivery system. The role includes coordinating outreach activities, ensuring timely reports, and maintaining high standards of collaboration with partners.

The position requires leadership, strong organizational skills, and the ability to guide staff toward goals while promoting the mission of the Office of Workforce Development.