Senior Workforce Forecasting & Analytics Manager

Uline; Kenosha (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays & PTO

Tuition Assistance

Job summary

Uline is seeking a Workforce Forecasting Manager at the Kenosha branch to lead a data-driven forecasting program across North America. You will guide the forecasting strategy, collaborate with Customer Service and cross‑functional teams, and drive improvements in accuracy and process efficiency.

Requirements include a Bachelor’s degree, 2+ years in WFM leadership, 3+ years in forecasting with demand planning, and strong Excel/data analysis skills.

Qualifications

• Bachelor's degree.
• 2+ years in a workforce management leadership role.
• 3+ years of workforce forecasting and software experience, including demand planning and trend analysis.
• Advanced Excel skills, including complex formulas and data analysis.
• Excellent organizational and communication skills.

Responsibilities

• Build data-driven workforce forecasts that help Customer Service teams stay ahead of customer demand across North America.
• Lead and develop the WFM Forecasting team, building a culture of collaboration, high performance and continuous improvement.
• Partner with Customer Service leaders and cross-functional teams to align staffing strategies with customer demand and business trends.
• Monitor forecast performance and refine planning approaches to improve accuracy and support operational goals.
• Identify opportunities to enhance forecasting processes, tools and reporting, presenting recommendations that drive business decisions.

Skills

Advanced Excel

Forecasting & data analysis

Leadership experience

Communication skills

Organizational skills

Education

Bachelor's degree

Tools

Forecasting software

Data analysis tools

Job description

Uline is seeking a Workforce Forecasting Manager at the Kenosha branch to lead a data-driven forecasting program across North America. You will guide the forecasting strategy, collaborate with Customer Service and cross‑functional teams, and drive improvements in accuracy and process efficiency.

Requirements include a Bachelor’s degree, 2+ years in WFM leadership, 3+ years in forecasting with demand planning, and strong Excel/data analysis skills.