Senior Workforce Analytics Lead — Remote Pharmacy Planning

Humana Inc; United States; Remote; USD 71,000 - 98,000; Full time

Job summary

Humana Inc. is seeking a Senior Workforce Planner to own long-term forecasting and capacity planning for pharmacy operations. You will build capacity plans, drive budgeting cycles with Finance, and present risks and trade-offs to leaders in a remote-capable role.

The role emphasizes cross-functional partnering with Operations, HR, Training, and vendors, plus mentoring planning analysts and raising planning maturity across the team.

Qualifications

• 5+ years of workforce management with forecasting or capacity planning ownership
• Experience building long-term forecasts and capacity plans (headcount, attrition, occupancy)
• Strong financial skills: budgeting cycles and variance analysis
• Advanced Excel and working with large operational datasets
• Excellent communication to present plans to leaders and executives
• Ability to work independently and align stakeholders without direct authority

Responsibilities

• Own long-term demand forecasting for assigned departments
• Build and maintain rolling capacity plans at site, vendor, and skill level
• Drive annual budgeting and planning with Finance
• Lead monthly capacity reviews with operations and finance
• Improve forecasting methodologies and governance
• Partner cross-functionally with Operations, Finance, HR/Talent Acquisition, Training, and vendors
• Mentor and influence planning analysts
• Use your skills to make an impact

Skills

Workforce management

Forecasting / capacity planning

Advanced Excel

Financial analysis

Communication skills

Independent / self-directed

Education

Bachelor's degree

Tools

Verint

NICE IEX

Genesys

Calabrio

Power BI

Tableau

SQL

Python

R

Job description

Humana Inc. is seeking a Senior Workforce Planner to own long-term forecasting and capacity planning for pharmacy operations. You will build capacity plans, drive budgeting cycles with Finance, and present risks and trade-offs to leaders in a remote-capable role.

The role emphasizes cross-functional partnering with Operations, HR, Training, and vendors, plus mentoring planning analysts and raising planning maturity across the team.