Senior Workers' Compensation Claims Strategist - Hybrid

North Risk Partners; Sioux Falls (SD); Hybrid; USD 80.000 - 95.000; Vollzeit

Zusammenfassung

North Risk Partners in Sioux Falls, SD is seeking a Workers’ Compensation Claims Administrator to advocate for clients, collaborating with Risk Advisors to resolve issues and improve outcomes.

This role requires 6+ years of Workers’ Compensation experience, an active property & casualty license, and strong communication. You will mentor others and work across our multi-location team in a values-driven environment.

Qualifikationen

• A combination of education and experience generally attained through Bachelor’s or Associate’s Degree and a minimum of 6+ years work experience in Workers’ Compensation claims
• A great understanding and knowledge of Workers’ Compensation claims processes
• Active property & casualty license
• Strong written and verbal skills, along with the ability to demonstrate client empathy
• Ability to maintain internal and external relationships with professionalism
• Ability to carry out complex tasks with many variables
• Proficient in Excel, Word, and Database programs
• Knowledge of ModMaster is a plus

Aufgaben

• Provide service, expertise, and guidance to clients with a planned approach for prompt, fair handling of workers’ compensation claims
• Develop action plans on high exposure claims
• Work value-added services for large client accounts
• Monitor specific claims with a goal to insure reserve and claims handling accuracy
• Work with insurance adjusters and clients as a liaison to advocate for the best claim resolution
• Demonstrate the ability to have challenging discussions in a respectful manner
• Set priorities and manage workflow to ensure efficient, timely, and accurate product by utilizing the company’s software system(s)
• Collaborate with team members to identify claim issues, potential solutions, strategies and services for clients
• Prepare and analyze loss history and claim reports to identify loss trends with the goal of reducing the cost of risk
• Apply and gain a full understanding of experience modifications, reserve analysis, and Unit Stat Card filings
• Mentor Associate Claims Administrators on the team

Kenntnisse

Client empathy

Strong written and verbal skills

Professional relationships

Complex tasks with many variables

Team collaboration

Ausbildung

Bachelor’s or Associate’s Degree

Tools

Excel

Word

Database programs

ModMaster

Jobbeschreibung

North Risk Partners in Sioux Falls, SD is seeking a Workers’ Compensation Claims Administrator to advocate for clients, collaborating with Risk Advisors to resolve issues and improve outcomes.

This role requires 6+ years of Workers’ Compensation experience, an active property & casualty license, and strong communication. You will mentor others and work across our multi-location team in a values-driven environment.