Senior Workers' Compensation Claims Specialist

CNA Insurance; Plano (TX); On-site; USD 54,000 - 103,000; Full time

Benefits offered by this job

Benefits package

License support

Job summary

CNA Insurance in Texas seeks a claims professional to manage moderate to high complexity commercial claims for the Worker's Compensation line. You will investigate, verify coverage, and work with experts to resolve claims while maintaining quality service and regulatory compliance.

You will communicate with insureds and partners, estimate reserves, and pursue settlement opportunities as appropriate. CNA offers a comprehensive benefits package and career growth opportunities.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Must obtain Insurance Adjuster License within 90 days of hire.
• CNA Claim Training Program may accelerate consideration.

Responsibilities

• Manage moderate to high complexity commercial claims per policy and procedures.
• Investigate, negotiate, and resolve claims with appropriate reserves and settlements.
• Communicate updates to insureds, claimants, and partners promptly.
• Verify coverage, liability, and damages; work with counsel as needed.
• Identify opportunities for subrogation, early settlement, or fraud indicators.
• Mentor junior staff and ensure compliance with regulatory requirements.

Skills

Commercial insurance knowledge

Customer service

Investigative skills

Communication skills

MS Office

Education

Bachelor's Degree or equivalent experience

Insurance Adjuster License within 90 days

CNA Claim Training Program consideration

Tools

MS Office Suite

Claim handling software

Job description

CNA Insurance in Texas seeks a claims professional to manage moderate to high complexity commercial claims for the Worker's Compensation line. You will investigate, verify coverage, and work with experts to resolve claims while maintaining quality service and regulatory compliance.

You will communicate with insureds and partners, estimate reserves, and pursue settlement opportunities as appropriate. CNA offers a comprehensive benefits package and career growth opportunities.