Senior Workers' Comp Claims Pro — Remote NM

Arthur J. Gallagher & Co. (AJG); Albuquerque (NM); On-site; USD 65,000 - 80,000; Full time

Job summary

Gallagher Bassett is seeking an experienced claims adjuster to manage workers’ compensation claims with a focus on NM jurisdiction. The role supports remote work eligibility and requires strong analytical and communication skills to interact with clients and claimants throughout the claims lifecycle.

You will investigate complex claims, apply policy and regulatory requirements, and document activity to drive timely resolutions while maintaining high service standards.

Qualifications

• Minimum of 5 years related claims experience.
• Knowledge of accepted industry standards and practices.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Computer experience with related claims and business software.

Responsibilities

• Investigate, evaluate, and resolve complex workers’ compensation claims.
• Interact with clients and stakeholders to communicate outcomes and updates.
• Document and communicate claim activity timely and accurately to support claims decisions.
• Ensure claims handling complies with policies, procedures, and regulatory requirements.

Skills

Claims experience

Analytical thinking

Communication

Education

High School Diploma

Bachelor's Degree

Tools

Claims software

MS Office

Job description

Gallagher Bassett is seeking an experienced claims adjuster to manage workers’ compensation claims with a focus on NM jurisdiction. The role supports remote work eligibility and requires strong analytical and communication skills to interact with clients and claimants throughout the claims lifecycle.

You will investigate complex claims, apply policy and regulatory requirements, and document activity to drive timely resolutions while maintaining high service standards.