Remote Senior Workers' Comp Claims Adjuster — Impact

Gallagher Bassett; Quincy (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

Gallagher Bassett seeks an experienced claims professional to manage workers' compensation claims with a focus on accuracy, empathy, and effective resolution. The role supports clients across New England and is eligible for fully remote work.

Candidates should have at least 5 years of related claims experience, relevant licensure, and strong knowledge of industry standards. A Bachelor’s degree is preferred. The position emphasizes collaboration, process improvement, and timely claim handling.

Qualifications

• High School Diploma.
• Minimum of 5 years related claims experience.
• Licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Responsibilities

• Apply claims management experience to analyze claims exposure and determine proper action.
• Interact with parties involved in the claim process for effective communication and resolution.
• Provide exceptional customer service to claimants exhibiting empathy throughout the process.
• Handle claims in line with client and corporate policies, procedures and standard methodologies.
• Document and communicate claim activity timely to support the claim file outcome.

Skills

Analytical thinking

Communication skills

Problem solving

Time management

Education

Bachelor's Degree

High School Diploma

Tools

Claims software

Microsoft Office

Job description

Gallagher Bassett seeks an experienced claims professional to manage workers' compensation claims with a focus on accuracy, empathy, and effective resolution. The role supports clients across New England and is eligible for fully remote work.

Candidates should have at least 5 years of related claims experience, relevant licensure, and strong knowledge of industry standards. A Bachelor’s degree is preferred. The position emphasizes collaboration, process improvement, and timely claim handling.