Senior Workday Specialist – Payroll & Benefits Ops

Workato, Inc.; Palo Alto (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Workato is seeking a senior, hands‑on Workday Business Systems Analyst contractor to cover US Payroll and Benefits during a 6‑month parental leave. You will own daily Workday administration, security, and business‑process configuration, collaborating with HR and Payroll stakeholders.

Responsibilities include diagnosing production issues, testing changes, implementing time‑tracking scope, and maintaining documentation.

Qualifications

• 6+ years of hands-on Workday functional, business‑systems, or HRIS experience.
• Deep, practical experience supporting US Payroll in Workday.
• Strong experience administering Workday Benefits, including eligibility and enrollment.
• Demonstrated Workday security expertise, including security groups, domain permissions, and access troubleshooting.
• Experience configuring Workday business processes, approval routing, condition rules, notifications, reports, calculated fields, and integrations.
• Authorized and available to work full-time in the United States during US business hours.

Responsibilities

• Own daily Workday administration and operational support for US Payroll, Benefits, security, business processes, approval routing, and related employee lifecycle processes.
• Diagnose, prioritize, and resolve production issues affecting payroll, benefits, employee data, approvals, access, and compliance‑sensitive workflows.
• Configure, test, document, and deploy Workday changes, including business processes, security groups, domain permissions, eligibility rules, reports, calculated fields, integrations, and approval routing.
• Support US payroll operations in Workday, including payroll‑cycle readiness, issue triage, configuration support, data validation, and coordination with Payroll stakeholders.
• Administer and troubleshoot US benefits processes, including eligibility, life events, enrollment‑related workflows, deductions, and vendor‑facing operational needs.
• Support I‑9/E‑Verify processes and related Workday configuration, reporting, and issue resolution.
• Maintain appropriate Workday security and access controls; investigate permission issues and implement approved changes.
• Partner with HR and Payroll stakeholders to translate approved policy or process decisions into reliable Workday solutions. HR and Payroll retain accountability for policy, eligibility, tax, and statutory‑pay decisions.
• Create and maintain clear documentation for configurations, releases, known issues, operating procedures, and transition handoffs.
• Support Workday reporting and reporting‑access needs as part of operational coverage.
• Assess the feasibility, requirements, risks, and implementation approach for moving Philippines timekeeping from ADP to Workday Time Tracking.
• If approved, lead the end‑to‑end Workday Time Tracking implementation, including requirements, configuration, testing, stakeholder coordination, deployment, and transition to operational support.
• Coordinate with downstream system owners where an issue extends beyond Workday. Building or modifying Workato automations is not in scope.

Skills

Workday

Payroll

Benefits

Security

HRIS

Business processes

Issue resolution

Documentation

Tools

Workday EIBs

APIs

Job description

Workato is seeking a senior, hands‑on Workday Business Systems Analyst contractor to cover US Payroll and Benefits during a 6‑month parental leave. You will own daily Workday administration, security, and business‑process configuration, collaborating with HR and Payroll stakeholders.

Responsibilities include diagnosing production issues, testing changes, implementing time‑tracking scope, and maintaining documentation.