Senior Webex & Collaboration Solutions Architect (Remote)

Hamilton Barnes Associates Limited; Denver (CO); Remote; USD 120,000 - 140,000; Full time

Benefits offered by this job

Modern agile working environment

15 PTO days per year

Continuous learning and support for certifications

Health insurance

401k plan

Opportunities for domestic and international events

Job summary

A leading innovation firm in Denver is looking for a skilled technical lead to manage Webex solutions deployment. The role involves project management, troubleshooting complex issues, and guiding a US team to ensure customer satisfaction. Required qualifications include CCNP Collaboration certification and proficiency in Webex products. The company offers a modern work environment, competitive salary, and benefits including health insurance and PTO. This position allows for remote work with occasional travel.

Qualifications

• Experience managing project handoffs and delivering customer solutions.
• Ability to troubleshoot complex technical issues.
• Knowledge of Cisco communication infrastructure.

Responsibilities

• Manage handoff of projects from sales to delivery.
• Lead design and ensure customer needs are met.
• Act as technical lead for the US team.
• Provide expert guidance across Webex solutions.
• Troubleshoot complex technical issues.
• Deploy and troubleshoot Cisco communication tools.

Skills

CCNP Collaboration certification

Webex CC Expert/Advanced Certification

Webex Calling Professional Certification

Proficiency across the Webex suite of products

Cisco CUCM Dial Plan and Dial Peer experience

On-prem to Cloud migration experience

Microsoft SQL

Active Directory

Azure AD experience

Microsoft Power BI experience

JavaScript

HTML

Exceptional communication skills

Organizational skills

Time management skills

Multilingual proficiency (French or Spanish preferred)

Job description

A leading innovation firm in Denver is looking for a skilled technical lead to manage Webex solutions deployment. The role involves project management, troubleshooting complex issues, and guiding a US team to ensure customer satisfaction. Required qualifications include CCNP Collaboration certification and proficiency in Webex products. The company offers a modern work environment, competitive salary, and benefits including health insurance and PTO. This position allows for remote work with occasional travel.