Senior WC Claims Supervisor | Hybrid (Charlotte)

Cannon Cochran Management Services, Inc.; Charlotte (NC); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

4 weeks PTO

10 paid holidays in first year

Comprehensive benefits

401(k) and ESOP

Job summary

CCMSI is seeking a Workers’ Compensation Claim Supervisor in Charlotte, NC (Hybrid) to oversee investigation, adjustment, and supervision of assigned claims. You will mentor staff, ensure compliance with standards, and manage complex and litigated files.

The role emphasizes people leadership, adherence to jurisdictional regulations, and collaboration with clients to deliver quality claim services. Hybrid work arrangement with strong emphasis on team collaboration.

Qualifications

• 10+ years of Workers’ Compensation claims handling experience.
• Ability to lead and oversee adjusters in a fast-paced environment.
• Strong understanding of NC, SC, VA, WV Workers’ Compensation regulations.
• Active Workers’ Compensation adjuster license in NC and SC.

Responsibilities

• Review, assign and supervise all claim activity for designated claims.
• Investigate, evaluate and adjust assigned claims per standards and laws.
• Establish and oversee reserves for designated claims within authority levels.
• Oversee medical, legal, and invoice reviews; negotiate disputed bills.
• Authorize and make payments in accordance with procedures and authority.
• Negotiate settlements per standards and client instructions.
• Assist staff in selecting and referring designated files to outside vendors.
• Direct handling of litigated and complex claims.
• Provide education and training to claim staff.
• Maintain diary on the claim system.
• Supervise claim activity for specified accounts.
• Ensure compliance with Corporate Claim Handling Standards.

Skills

Leadership

Communication

Regulatory knowledge

WC claims handling

NC/SC/VA/WV WC regulations

Active NC/SC WC adjuster license

Team supervision

Hybrid attendance

Education

Bachelor’s degree or equivalent

Job description

CCMSI is seeking a Workers’ Compensation Claim Supervisor in Charlotte, NC (Hybrid) to oversee investigation, adjustment, and supervision of assigned claims. You will mentor staff, ensure compliance with standards, and manage complex and litigated files.

The role emphasizes people leadership, adherence to jurisdictional regulations, and collaboration with clients to deliver quality claim services. Hybrid work arrangement with strong emphasis on team collaboration.